Tuesday, September 25, 2018

A REFLECTION ON THE PATIENT-PHYSICIAN RELATIONSHIP


By Fides Bernardo A. Bitanga
Introduction

            The paper contains a reflection on a very important issue in Ethics today, particularly in the field of Medical Ethics. This is the patient-physician relationship. It deals with the question – what should be the ideal patient-physician relationship or physician-patient relationship?
            This issue is difficult since the interaction between a physician and a patient is complicated by some factors. These factors could be (1) the influential (individual) authority and expertise of the physician influencing patient’s condition and decision, (2) the patient’s (personal) response as influence by his or her own beliefs, interests and values, (3) the degree of competence and specialization of the physician (with the full force of the medical services of the hospital) affecting decisions on health care managed care, and (4) patient’s differing disposition and level of understanding (as influenced and dictated upon by the community and culture). All these factors subject people’s ethical capacity to the test.
            In this paper, the student wishes to stress also some points. These are the value of the responsive character of ethics, the concept of human act (intellect and will), the concept of law, and the concepts of reason and impartiality. It is hoped that with the review of these concepts the ethical issue underlying the patient-physician relationship is clarified.

Four Models of the Physician-Patient Relationship
In the article “The Patient-Physician Relationship”[1], Ezekiel and Linda Emmanuel suggested that there could be four (4) models of the patient-physician relationship. These are the paternalistic model, the informative model, interpretative model, and the deliberative model. All these models would show different degrees of physician-patient interaction, obligations, values, and autonomy.
The Paternalistic Model is also called the paternal or priestly model. In this model, the interaction between the physician and the patient is to ensure that patients get the interventions that best promote their health and well-being. The physician uses his or her skills to diagnose the condition of the patient, and then presents his or her findings (with selected information) to the patient in order to get the latter’s consent. At the extreme, the physician AUTHORITATIVELY informs the patient when the intervention will be initiated. In other words, the physician acts as the patient’s guardian, articulating and implementing what is best for the patient.
The Informative Model is also called the scientific, engineering, or consumer model. In this model, the physician-patient interaction aims for the physician to give the patient with all relevant information for the patient to select the medical interventions he or she wants, and for the physician to do the selected health care service. The patient is told about the state of his or her sickness, the nature of diagnostic and therapeutic interventions, the nature and probability of risks and benefits, and any uncertainty. In other words, it is the physician’s obligation to provide all available facts, and the patient’s values then determine what treatments are to be given.
The Interpretative Model embraces the aim of patient-physician interaction as something that elucidates the patient’s values and what he or she actually wants, and to help the patient select the available medical care that realize these values. In this model, the physician becomes an interpreting individual assisting the patient in elucidating and articulating his or her values and in determining what medical interventions best realize the specified values, and therefore helping to interpret the patient’s values for the patient. In short, the physician is a counsellor supplying relevant information, helping in elucidating values and suggesting what medical care would realize the values of the patient.
The last model is the Deliberative Model. In this model, the aim of patient-physician interaction is to help the patient determine and choose the best health-related values that can be realized in the clinical situation. In other words, this model embraces the features of the other models. What makes it unique from the other three is the fact that there is discussion and deliberation of diagnosis, treatment, alternatives, availability of resources and health care services, values, and many more. This model values the importance of dialogue leading to the best course of action.
What should be the ideal model for physician-patient relationship?

The Responsive Character of Ethics
            In attempting to come up with the best model, it is important to have a clear idea of responsibility. What is Responsibility?
In talking about the responsive character of ethics, the topic does not only refer to the ability to respond and react to certain circumstances. This character is not only the vigilance to moral dilemmas. It does not only refer to its operations, as to whether it is a faculty (the power to act in anticipation/prevention) or a judgment (the power to evaluate and judge). It rather speaks more of responsibility.
            Ethics is difficult to explain in isolation from the concept of responsibility or responsible freedom.[2] These two words are linked to one another. One understands ethics if one knows what responsibility is, and the understanding of responsibility leads to realization of the necessity of an ethical life.
What is responsibility? The word ‘responsibility’ is always a point in the long history of ethical debates. These debates, however, did not help in the clarification of its meaning. It rather contributed to its vagueness.[3] In an attempt for a clear and clean definition, Jean Paul Sartre said that responsibility is “the consciousness of being the incontestable author of an event or of an object.”[4] Connecting this definition by Sartre to the models presented by the Emmanuels, the “responsible” physician appears to be authoritarian in the practice of medical care. This may be good for the first model – the paternalistic model. In here, an action is responsible if it is not the result of any force or compulsion, but of the deliberate and free decision of a person. But if this definition is good enough, why people could not just forgive the acts and decisions of tyrants, authoritarians, and dictators? There must be something wrong in it, or may be something in it to be completed.
In the literal sense of the word ‘responsibility’, it carries the idea that it points to someone or somebody liable to give an answer for what one has done.[5] The word shows that one has to give an answer, and one has to give an answer to someone or somebody. To whom or to which authority a person is responsible?
This is the question that lingers in all the four models above. For the paternalistic model, Is the physician responsible to himself alone? In the informative model, is the physician responsible to the patient alone? Furthermore, is this responsibility a shared responsibility between the patient and the physician as in the case of the interpretative model and deliberative model? If it is shared, then to whom they are responsible?
A responsible person (physician, patient, and other stakeholders in the field of medical care) then is the person who gives appropriate answer to his or her calling by God, institution, authority, or society.[6]

The Concept of Human Act
            In attempting to come up with the best model for patient-physician relationship and perhaps in consideration of the informed consent, one has to have a good grasp of the nature of human acts. What are human acts?
            Human acts or actus humani are actions that proceed from insight into the nature and purpose of one’s doing and from consent of free will. Or, to put it short, these are acts which proceed from insight and free will.[7] This is the concept that clarifies all the roles of the physician, patient, and other stakeholders in the medical field. Following the dynamics of the intellectual element and the volitive element of human acts, one comes to understand the performances of each and every individual involved in the patient-physician relationship.
            The realization that the human intellect and the human will is not perfect the more one has to be careful in arriving at decisions, most especially when it comes to medical care and life-situations. There is such thing as impairments of required knowledge.[8] The human intellect could be impaired by ignorance, error, and inattention. There is also such a thing as impairments of free consent.[9] The will could be impaired by passion or concupiscence, fear and social pressure, violence, and dispositions and habits.

The Concept of Law
            The concept of law is also important in attempting to come up with the best model for patient-physician relationship. In the informative, interpretative and deliberative models, one should not ignore the laws. Laws are to be part in the information given to patients, these are to be interpreted, and these are to be discussed with the patients. This emphasis on the significance of laws is not to insinuate that one has to be legalistic. The awareness of laws in the medical field brings in the idea of bureaucracy, protocols, order, and guidance. It brings into light the communal aspect of ethical exercise.
Laws are fair and objective since these are ordinances of reason; these are reasonable. Laws are promulgated so that no one is deceived; these are made public. Laws are from authorities who have care for the community, and therefore these are not to serve tyrants and dictators. And laws are for the common good, the well-being of the people.[10]
With laws, physicians could not just do what they wish to do on their patients; patients cannot just select the interventions they needed, management could not just railroad every decisions in health care, and etc. Laws are legislated to control, to guide, to discipline, and above all to allow the exercise of freedom and responsibility.

Reason and Impartiality
            The last point in this reflection is something fundamental in ethical considerations. Basic in facing every ethical issue is the person’s reason and impartiality. In dealing with the physician-patient relationship, the moral judgments (as well as moral/ethical decisions) must be backed up by good reasons, and these also require the impartial consideration of each individual’s interests.[11]
            Giving importance to moral reasoning is prioritizing the search for the truth, the good, and even perhaps the beautiful. This is to arrive at a certain degree of unity, whether this unity is a unity in decision or unity to make the community stronger in the face of issues or moral dilemmas. It is setting aside the enticing influences of feelings and emotions.[12] For example, in health cases, feelings toward the sick and the dying are so enticing in the valuing and preservation of life even when there is no more reason to prolong a fully gadget-dependent life; these are so powerful influences in moral decisions. But feelings could present also danger in decision-making and the achievement of the truth and the good. This is so not only because feelings are irrational yet they may be nothing but the products of prejudice, selfishness, or cultural conditioning.
            Ethics is first and foremost of consulting reason. In the four models, the consulting of reason is seen more in the informative, interpretative, but most of all, in the deliberative. In the deliberative model, there are exchanges of explanations and reasoning with the hope of a unified moral reasoning for the best course of action. There is an attempt for a certain logic that must be accepted by everyone regardless of their positions in every moral issue.[13] Furthermore, moral reasoning or judgments are not expressions of personal tastes. These are sound logic – a good reasoning.
            What is a good reasoning? It is getting one’s facts straight.[14] And the facts needed are those existing independently from personal wishes. This is not easy but it is a requirement. In responsible moral thinking, these facts are to be seen as they are.
            After getting the facts, a careful insertion of moral principles can now be brought into play. In this way, moral principles are applied to the facts of particular cases. This is also the phase one could analysed the facts against moral theories and frameworks, like: Kantian Ethics, Utilitarianism, Virtue Ethics, and others. This procedure is also not easy. A very great responsibility is place in philosophizing or in thinking. This is because the moral agents, most especially stakeholders in health care, could not be wrong nor could be allowed to be wrong.
            Impartiality, out of good reasoning, includes the basic idea that each individual’s interests are equally important. There is no privileged idea, entity, nor person. Therefore, each stakeholder in health care must acknowledge that their welfare is as valuable as other’s welfare.
            Impartiality rejects the idea of selfishness, bias, racism, discrimination, and among others. It is a rule against arbitrariness in dealing with people.[15] In many hospitals, there are so many stories on medical decisions made because of color or race, poverty, ignorance, dishonesty (by hiding some available hospital resources and services in the name of personnel and hospital management), not being transparent (selecting only few information for the patients about their conditions), and others.
            In other words, it is a rule that forbids people from treating one person differently from another when there is no good reason to do so.

Conclusion
            One may insist that the four models of the physician-patient relationship (paternalistic, informative, interpretative, and deliberative) are all good and can still be operative in case to case basis. But seeing the four models in the light of some moral principles (laws, human acts, responsibility, reason and impartiality), one perhaps could prefer the Deliberative Model. This model is far from perfect, but its dialogic character creates more space for other stakeholders or moral agents in the decision-making. It also allows moral principles to be more at work. It therefore guarantees the better course of action as compared to the other three models.
SOURCES
Emmanuel, Ezekiel & Linda Emmanuel, “The Patient-Physician Relationship” in JAMA, Vol. 267,
 2221-2226.

Peschke, Karl H., Christian Ethics (Manila: Catholic Trade, 1986).
Rachel, James, The Elements of Moral Philosophy (Boston: McGraw Hill, 1984).
Sartre, Jean Paul, Being and Nothingness (London: Darton, Longman, and Todd, 1969).


[1] Ezekiel & Linda Emmanuel, “The Patient-Physician Relationship” in JAMA, Vol. 267, 2221-2226.  Both authors are Medical Doctors and Doctors of Philosophy.
[2] Karl H. Peschke, Christian Ethics (Manila: Catholic Trade, 1986), 66.
[3] Ibid.
[4] Jean Paul Sartre, Being and Nothingness (London: Darton, Longman, and Todd, 1969), 32.
[5] Peschke.
[6] Ibid, 67.
[7] Ibid, 247.
[8] Ibid, 252.
[9] Ibid, 255.
[10] Ibid, 176-186.
[11] James Rachel, The Elements of Moral Philosophy (Boston: McGraw Hill, 1984), 11.
[12] Ibid.
[13] Ibid, 12-13.
[14] Ibid.
[15] Ibid, 14.

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